The North Collier Fire Department (NCFD) in Florida developed a mutually beneficial emergency response system. Using Tablet Command, leadership tailored their solution to meet the needs of their unique region, including:

• A nimble solution with real-time data and tracking capabilities
• Streamlined interdepartmental communication
• Seamless functioning to resolve unanticipated challenges unprecedented scenarios

From brush fires to hurricanes, North Collier needed an incident response and management solutions capable of uniting regional agencies to respond to any hazard. 

Tablet Command is excited to announce its partnership with Genasys (formerly known as Zonehaven), the global leader in protective communications solutions and systems. This collaboration marks the first time all agencies using Tablet Command and TC Mobile will have real-time access to evacuation zones via Genasys Protect EVAC. The evacuation layer provides first responders with zone-specific data and insights to enhance interagency situational awareness and communication during fire-related incidents.

You can read the full press release here.

Earlier in 2023, Tablet Command added support for In AppAudio.  The features allows users to access multiple audio streams and maintain situational awareness, even while away from the radio. 

The City of Sacramento Fire Department executed a smart deployment of Tablet Command to level up their fire operations, increasing:

• Interoperability between the department and surrounding organizations
• Tracking and visibility of all assets and personnel
• Access to real-time information
  
  

From wildfires to the regional high-rise drill, this department faces challenges that demand more than whiteboards and paper. 

On March 21 Tablet Command released version 3.5 of our Tablet Command and TC Mobile applications for iOS with support for in-app audio.  When enabled and configured for an account, multiple audio streams can be quickly played for additional situational awareness when users are away from the radio.

With version 3.4 of Tablet Command we released a series of new features and user interface changes to make the app easier to use, more intuitive and flexible.  In the 3.4 release notes we detailed some of these features. We also felt it would be helpful to create a series of short videos to further explain the features and show how to take advantage of them.

Tablet Command is excited to welcome Mike McMath to the team as a Customer Support Specialist. For the last 30 years, he has worked for fire and EMS organizations in Southern California, including the Redlands Fire Department, where he retired as a Captain. Mike is passionate about improving the technical capabilities and overall success of the fire service, having implemented influential services such as incident reporting, fire prevention inspections, electronic patient care records, station alerting, staffing management, CAD services, as well as Tablet Command, for many San Bernardino County organizations.

For more about Mike and the rest of our team, see the Our Team page.

Late last week most of the AlertWildfire Cameras were no longer available from the AlertWildfire Web site and therefore from the authoritative CalOES California Webcams map layer, which many of Tablet Command customers use routinely to access live camera feeds.  Many of the camera feeds are now available on the Alert California site, but there is not a map layer available to replace the CalOES layer.  Several customers reached out with concerns about not having access to this important situational awareness tool at a critical time during the California Wildland season.

Eric joins Tablet Command as a Product Specialist after a 31-year fire service career with the Puget Sound Fire Department near Seattle, WA. Eric brings a command officer perspective and a core value of taking care of people. During his career, he served as a Shift Commander, as well as the Chief of Training for the South King County Fire Training Consortium, where he helped to develop a shared training division serving the needs of 12 neighboring organizations. As a regional Training Chief, he was an early promoter of Tablet Command as a platform to improve firefighter safety and consistency in operations. Eric retired as the Assistant Chief of Operations for Puget Sound Fire in 2020. As a member of Tablet Command, he looks to contribute further to improvements across the Fire Service industry.

Nelson is an accomplished business executive with a trades and public safety background. He worked with Ontario Hydro in Canada for a decade as an Electrical Inspector to improve electrical safety for clients, and to reduce workplace fatalities. In the late 1990’s, Nelson turned his attention to helping fire service organizations manage risk in the emergency response environment. To that end, he set up and served as President of three private corporations in both the USA and Canada to provide risk management products. Educated at York University and Schulich School of Business, over the last 20 years he has built a strong network of clients and contacts in the North American and Australian fire service industries.