Six questions you should ask before deploying incident management software in your department

by Andy Bozzo

If you’ve been thinking of deploying incident management software in your department, here are six key questions you need to consider before making the leap: 1. Is it mobile?  Having the ability to track an incident from the very first seconds of dispatch from ALL of your devices is key to faster response times and higher situational awareness not just for the IC but for everyone in the department. 2. Does it automate my existing processes?[…]