William Pigeon

Will Pigeon is one of two founders and technical lead for Tablet Command. He has experience as a firefighter, engineer, communications center manager, a paramedic and a fire captain. He utilizes TC Mobile - Tablet Command on every call and hopes that incidents he is on are managed with Tablet Command for iPad. If you have any follow up questions, feel free to email him at Will AT Tablet Command.com.
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Recent Posts

California Wildfires Map

by William Pigeon

Since Sunday, the Tablet Command team has been watching for updates and had a difficult time locating maps that displayed the hotspots of the fire and active fire perimeters. We found that the information on other maps was not complete or useful. We decided to make our own with one of the great tools that we use frequently. Esri provides some excellent tools and one of those tools, ArcGIS Online is used by Tablet Command to support our customers access to agency GIS information. ArcGIS Online is a great way for any agency to create custom web maps with dynamic data within a matter of minutes. We created this web map with Esri ArcGIS Online in about 20 minutes. We have been using it so much that we decided that we should share it with everyone.[…]

Your iPad Choices

by William Pigeon

May 08, 2015 Posted in Blog, iPad, iPad Pro

As the technical lead for Tablet Command, the most frequent question I hear is “Which iPad should my department get?” The answer comes with some personal preference but some absolute requirements or recommendations. I’ll walk you through the difficult questions that everyone wonders about. I’ll start by getting to the point and then explain the different options.   My official recommendation for public safety (fire) users: iPad Air 2 64GB Wifi + Cellular (includes GPS receiver)[…]

Scheduled Upgrade / Downtime

by William Pigeon

January 26, 2015 Posted in Uncategorized

You may know, but recently we did a scheduled upgrade of our database server.  I wanted to provide a technical background on our recent upgrade and explain what that means to you as an end user.  As technical lead for Tablet Command and understanding the dependence of technology in emergency services, we strive for 100% uptime.  The database upgrade prevented us from meeting this, but we are planning our future architecture to accommodate for database upgrade too.[…]